Memorial Assistant Product Features and Information

Order Management

If your company is like most monument companies, you probably manage your orders by hand or with the help of a spreadsheet or two. Using those methods, it's easy to lose track of important order details, fail to collect payments, or just plain lose track of orders entirely. Since orders are the lifeblood of any company, it's important to have a good method for handling them. Memorial Assistant allows you to keep all the information about each order in a single place, making it easy to see and manage all the details without driving yourself crazy. Memorial Assistant features all the important order information management capabilities that you need, including order processing, order tracking, invoicing, and payment tracking.

Contact Management

Memorial Assistant improves your communication process, helping you turn more prospects into clients. When you use Memorial Assistant to document all of your contacts, from obituaries, to initial contacts, through the final order details and follow-up, you'll eliminate the sources of confusion that make your competitors appear unprofessional or detached from their clients. With Memorial Assistant II, you'll have the answer to every client's questions right at your fingertips. Whether you're a wholesaler or a retailer, your clients will have confidence in you and love the way you care for them.

Production Management

Memorial Assistant gives you all of the tools you need to gain control over your production process. You can easily check the status of any order immediately from any computer running Memorial Assistant, including where the order is and which production steps have been completed.

Quit running around your office looking for an order when a client calls; now you can know the status of every order without leaving your desk. With Memorial Assistant II, you will have your order information at your fingertips!

Inventory Management

For many monument companies, inventory management is a nightmare. It's not uncommon for monument companies to have large inventories of granite that are virtually useless because no one at the company knows what's available in stock. Under those conditions, you waste time and money on storage without the benefit of ready access to materials when they're needed. Memorial Assistant makes it easy to manage and control every aspect of your inventory, including keeping track of exactly what you have in stock, pulling material for orders, ordering appropriate quantities of material from vendors when your stock is depleated, receiving materials, verifying the accuracy of vendor invoices, and paying vendors. One of Memorial Assistant's standard reports even tells you the exact value of the material you have in stock, including freight charges - very helpful for tax purposes.

Vendor Management

Vendors can have a huge impact on the success of your company. The better your relationship with your vendors, the more likely it is that they will do their best to provide the quality services and materials that are so critical to your business. Companies that use Memorial Assistant tend to have good relationships with their vendors because their vendors recognize that they have good business and information management practices. Memorial Assistant helps you manage your purchase orders, supplier invoices, and payments, which in turn helps you maintain the confidence and satisfaction of your suppliers. It also helps keep you informed of your cash flow requirements and aids in your decision-making ability.

Networked Database with Built-In Security

If your computers are networked, then you can run Memorial Assistant on multiple computers that are all linked to a shared database, and you can use all the linked computers concurrently. If you enable Memorial Assistant's internal security system, you can also control access to specific functions by on a user-by-user basis.

Commission Management

With Memorial Assistant, you can easily track, split, and pay commissions for all your salespeople.

Standard and Custom Reports

Along with many built-in reports, we also provide the capability to add custom reports as needed. We can create custom reports to your specifications, or teach you to do it yourself. Memorial Assistant has the flexibility to fit your business.

Easy to Use: The user interface is well-organized, intuitive, consistent, and easy to use.

Data Validation: There is an extensive error-checking system that assures the correct operation of the software and the validity of the information in your database.

Flexible: Wholesalers and retailers in the monument business will find this software extremely useful and beneficial.

Site License: You can use the Memorial Assistant II software on as many computers as you need at a single manufacturing location and any associated sales offices.

A Complete Solution: Memorial Assistant II is a stand-alone package; you do not have to buy any other software for it to run. It is designed for PCs and PC networks with Windows 98 through Windows 8.

Help System: Memorial Assistant II has an extensive, on-screen, context-sensitive Help system. When you click on "Help" from any Memorial Assistant II screen, the program displays specific information about that screen. The Help system allows you to jump from topic to topic using hot-links, search for specific words or phrases, or just read through to learn all of the software features.

Support: Each site license includes three hours of technical support at no additional cost via email or our toll-free number. Additional support is available on demand.

Internet Support: Future updates will be available here for immediate download and installation by all Memorial Assistant users and trial users. We will notify all users by email when we post new software updates or any other essential new information on this web site.